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When Small Talk Raises Compliance Red Flags

3/24/2014

83 Comments

 
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Bringing in a candidate for an interview means that you were impressed with their skills and background and you think they might be a good fit with your company. The first thing that you do is make small talk to get to know them and make them feel comfortable. But what many interviewers don’t realize is that the innocent questions they’re asking may be illegal!

According to Title VII of the Civil Rights Act of 1964, any questions that reveal protected classes, such as age, race, national origin, gender, religion, marital status, or sexual orientation, are off-limits. Now, obviously things like age, gender and sometimes race may seem fairly obvious, but hiring decisions cannot be based on these qualities. Below is a list of example questions to avoid:

1.     Are you married? This can reveal marital status and sexual orientation, both of which aren’t allowed.

2.     Do you have children? You also can’t ask if the person is planning to have children in the future. Even if the woman is visibly pregnant, you can’t refer to it. Instead, ask questions such as, “Do you have responsibilities that will interfere with specific job requirements, such as travelling?” or “Do you have anything planned in the next six months that will interfere with your availability?”

3.     What religious holidays do you practice? Instead, ask, “Are you available to work on Saturdays or Sundays.”

4.     What country are you from?  

5.     Is English your first language? Instead, you can ask “What languages do you read, speak, or write fluently?”

6.     Do you have any outstanding debt? Credit checks are allowed for positions where money is handled, as long as you check the credit of all the candidates you’re considering. You must also have their permission first.

7.     Do you drink? Likewise, asking about past drug use is protected by the Americans with Disabilities Act.

8.     How long have you been working? This questions allows employers to calculate age, which is unlawful. Similarly, they can’t ask what year you graduated high school or college, or your birthday. However, they can ask how many years’ experience you have working in a certain industry.

9.     What kind of discharge from the military did you receive? You can ask about the skills and experience that the applicant acquired during their service.

10.   Have you been arrested? Instead, you can ask if they have been convicted of a crime, but the crime may not disqualify the applicant from the job, unless the conviction directly relates to the job at hand. For example, you don’t want to hire someone who has embezzled money from an accounting position.

Knowing the questions to ask are important in finding the right candidate for the job.


83 Comments

R-E-S-P-E-C-T. Find Out What It Means To Us!

3/17/2014

3 Comments

 
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by: Dan Cozzi

At Elite HR Team, respect is a value that requires constant attention. For us, respect is expecting personal and professional interactions to show consideration for the other and always respecting others and ourselves in our interactions and choice of words. 

We strive constantly to embody respect by listening to the needs of our clients and prospective clients by developing and offering solutions when we can, but also referring out when the problem is not an area that we have the expertise to solve. 

Respect is intimately related to the achieving results portion of our company vision. Just as we recognize that you want to focus on the parts of your business that you love, while we focus on the human resources aspects, we have partnered with businesses in various industries, such as payroll, accounting, IT, attorneys, CPAs, etc., because they deal with the financial or technical sides of your business. No matter what your needs, if there are areas that need improvement, come to us! We will either help, or point you in the right direction. After, all we respect your time, and if we can save time searching for the right support system, we will!

Our team is on your team, because when small businesses are successful we are successful. That's how we show respect. 

We've shared why we feel respect is key to our vision for our future, please share how or if respect plays a role in your company, team, or work group. Watch the video below and make sure to leave your comments! We look forward to learning from you!


Five Tactics to Create a Culture of Respect

  1. Create an inclusive work environment. Only by recognizing and respecting individual differences and qualities can your organization fully realize its potential. If you haven't completed Diversity Awareness Training, you should consider offering it yearly.
  2. Understand your triggers or “hot buttons.” We spend more time with coworkers than our own families sometimes. Allowing minor annoyances to build can negatively affect the work environment.
  3. Take responsibility for your actions and practice self-restraint and anger management skills in responding to potential conflicts.
  4. View today’s difficult situations from a broader (big picture) and more realistic perspective by considering what they mean in the overall scheme of things.
  5. "Each one influence one” by becoming a bridge builder and role model for civility and respect. Act in a manner whereby you respect yourself, demonstrate respect for others, and take advantage of every opportunity to be proactive in promoting civility and respect in your workplace.
3 Comments

Are Your Employees Stealing Time from You?

3/10/2014

39 Comments

 
By: Jodi Tahsler
Time theft costs American businesses billions of dollars each year. What constitutes time theft? Minor things like these can add up quickly:
  • Late arrival or early departure, requesting paid sick days for inappropriate reasons
  • Excessive socializing and personal phone calls
  • Using company time and facilities to operate a second business
  • Taking long lunch hours and breaks
  • Slowing down the work place to create overtime
  • Handling personal business at work
You want your employees to find a balance between home life and work, but if they "steal" 1 hour a day, that adds up to 5 hours a week, and over six full workweeks a year!

Not surprising, full-time workers are more likely to slack off than temporary workers, and the greater an employee’s seniority, the greater the chance they will be lax about an eight-hour workday. Employees under thirty years old also tend to steal more time than older employees.

What can you do to protect yourself? First, if you aren’t using some kind of system to track hours, you should consider putting one in place. Time cards are better than nothing, and a time clock is better than a time card, which can be easily “fudged” a few minutes.

While you should allow employees to take 15-minute breaks, and may be required to do so by law, depending on the length of their shift, you must also ensure that breaks are not taken advantage of. Time clocks can actually make flexible schedules work better, as they ensure that employees are actually putting in a 40-hour week. They also eliminate “favoritism” among employees—face it, every department has one employee whose life is 15 minutes late.

Restricting time-sucking websites, including personal email and Facebook, or making it clear that personal use of the internet is prohibited or restricted to breaks, can also make a big difference. Not allowing employees to use their cell phones at their desks can also prevent “quick” checks of email, social media, or “one more level” in that addictive game. These are especially important as younger workers come into the workforce—cell phones are a major part of their culture and communication.

Despite initial pushback from employees who resent being monitored after having previously had “more freedom,” time-keeping procedures are a win-win for everyone. They eliminate disputes regarding pay, accelerate payroll preparation, provide legal records of hours worked that are honored in any court of law, establish respect for time, enforce the work schedule, and enable calculation of product or service costs.

At the federal minimum wage of $7.25, each minute is worth around 12 cents. Taking 20 minutes a day, that’s $604 a year (with 250 days worked). Multiply that by your number of employees, and it quickly compounds. Saving time does equal saving money!
39 Comments

{What-Not-To-Do Wednesday} 

3/5/2014

1 Comment

 
As the below info-graphic illustrates, harassment & discrimination is a very serious issues for businesses, and can be very costly. Businesses should avoid discrimination by training their employees and managers on appropriate workplace behavior. Attorneys suggest that workplaces have at least a bi-annual session of Sexual Harassment & Diversity Awareness Training and then also have every new-hire go through this training. It has been proven that businesses who conduct this training regularly are given a break in litigation because they're able to prove that they do not condone discrimination and harassment in the workplace, but rather take preventative measures to avoid this behavior in the workplace. 

Learn more about our Sexual Harassment & Diversity Awareness Training here.
Harassment & Discrimination: Do You Know the REAL Impact?
By The Network Inc., the leader in providing integrated ethics, risk and compliance solutions Read more: http://www.tnwinc.com/solutions/discrimination-and-harassment/infographic-workplace-harassment-training/#ixzz2v66OuvNw

Conduct Training to Protect Yourself

We have 3 options for you when it comes to this training. 

1. We can come on-site and conduct this training for you and it includes the training presentation, handouts, and quizzes. 

2. We have online capabilities where your employees can watch a training video remotely. The handouts are populated on the page below the training and they are prompted to complete the quiz online as well.

3. You can purchase our DIY training kit and conduct the training yourself. The disc includes the PowerPoint training, the movie, the handouts, the quizzes, and the answer key.  

We also offer this training quarterly for you to send your new-hires to, if you so desire. 

Learn more about our Sexual Harassment & Diversity Awareness Training here.
1 Comment

{Family Friday} - Teladoc

2/28/2014

1 Comment

 
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Your employees are like your family and you want to take care of them and their families. Contain your claims cost and give them access to a doctor 24/7/365 from the convenience of their homes. Teladoc is perfect for those late night worries in cold and flu season when you're just not sure if you need to see a doctor.
Talk to a doctor by phone or online. There's even a mobile app! All doctors are U.S. board-certified and licensed in your state. 

1 Comment

Group interviews, explained. 

2/18/2014

12 Comments

 
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Group Interviews Explained Have you ever been in or conducted a group interview? Group interviews involve having an interview with a range of 5-15 candidates at the same time. The interview can be conducted by asking the same question to the whole group and allowing each individual to answer among the group. Or, the group may also be divided into subgroups for group activities and assignments. Group interviews can save an employer a lot of time in the interview process. For example, a manager is more likely to have time for a 1-hour group interview with 10 people but making time for 10 one hour interviews may not be possible. Group interviews can aid in identifying those candidates with leadership skills as they stand out in the crowd and take the lead in the group. 

Group interviews are a great idea for certain types of positions, but for other positions should not be utilized. A group interview should not be conducted for mid-level management positions or higher. Upper management is an integral part of any company. It's important that their interview time is spent one-on-one to really get to know them. Plus, it can be perceived by the applicant as demeaning and degrading for an executive to be interviewed in this way. Let's be honest, it is difficult to find good managers. You want to spend one-on-one time with them for your own sake and for the sake of showing them respect in the recruiting process. Group interviews are a great tool for lower level positions, to entry-level management positions. These positions often have a lot more applicants than management positions, so you can really maximize your interview time with group interviews. Plus, as mentioned above, you can see what applicants show strength, confidence, and leadership. 

Would you consider a group interview situation? What roles would you put through a group interview? Leave your comment below. 

12 Comments

What is "veracity" anyway?

2/11/2014

5 Comments

 
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By: Dan Cozzi

Veracity is one of our core values at Elite HR Team. We define Veracity as, "extending permission to embrace unique qualities and serve genuinely."

Passion means to have a strong, almost uncontrollable emotion about something.  Where do such emotions come from?  They aren't logical, but they are tied to something deep within us; extremely personal.  One of the great philosophers in western history, Thomas Aquinas, held that temperance binds our passions.  In the realm of morality and justice temperance protects society, but the absence of it can turn an individual into a sociopath.  However, when related to the health of your workforce, encouraging certain passions is a goal of the highest order.  Passionate people greatly engage in the things they are passionate about, and here is where veracity is important. 

Companies that don't embrace veracity find it difficult to promote passionate workforces. Without it managers, executives and company leaders risk tempering their worker's passion for their work. Think about it, how passionate can someone be where her/his unique qualities are suppressed in an effort to force compliance to tasks and exercises which are counter to their strengths or individuality. 

At Elite HR team, we embrace veracity as one of our values to avoid tempering our team members’ passion for their work.  In whatever we are working on, for our clients or for our business goals, we give ourselves and our partners permission to embrace their unique qualities and strengths and live them in their work. These unique qualities determine our strengths which we welcome and encourage to strengthen our team and yours.

We've shared why we feel veracity is key to our vision for our future, please share how or if veracity plays a role in your company, team, or work group.  We look forward to learning from you! Comment below or join the conversation on our Facebook page.

You can also watch our video about Veracity where Dan interviews Kandi on Elite HR Team's core Value Veracity here: 

5 Comments

What is it worth? 

2/11/2014

2 Comments

 
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How much is having an excellent workplace culture, and protection from lawsuits and fines worth to you? Comment below. 

2 Comments

Embracing Change 

2/3/2014

1 Comment

 
February already? What happened to January? Are you as shocked as we are that a month has already gone by in 2014? Don't freak out. I want you to take a look back at January. What did you accomplish? Remember to celebrate your successes. What professional resolutions did you make for 2014? Did you put any pieces in place that got you closer to your goal? Progress is a great thing, celebrate it! In December, we sent our our E-zine article about change being inevitable and it is. The strongest and most successful people are adaptable and embrace change. Albert Einstein, a very wise man indeed, once defined insanity as "doing the same thing over and over again and expecting different results." If you want different results in your business, or just in your life in general, you have to embrace change. Too many people (our employees included) do not embrace change. When someone is in their comfort zone, change is scary. Business owners tend to embrace change more than their staff does. Entrepreneurs have to push through the fear in order to launch their business, launch a new program or product, hire their first or another employee, change locations, change their company name, and the list could go on and on. We've conditioned ourselves to embrace change. The question is, how do we condition our employees to embrace change? Employees don't like new systems, new methods of doing things, and sometimes they even frown at the new staff being added to your growing company. The unknown is scary for them. They realize that they depend on someone else for their paycheck, that their job is in the hands of someone else. They fear change because they are scared they won't be able to learn the new system, or because they are intimidated by the new employee. It is our duty as their employer to communicate with them open and honestly, to provide them with training that gives them confidence both in their jobs and the organization, to spend time with them to uncover and address their fears. It's not that hard, but we see many small business owners that keep themselves too busy to spend any quality time with their employees. Are you guilty of this? When you go to talk to one of your employees is it to ask about work? Get to know them as an employee, as a valued member of your team. Something that we launched within our own business at Elite HR Team is Dream Manager. We held a company-wide meeting where we "Dream-Stormed" with each other. It was very neat to see the team document their dreams, share their dreams, and it will be even better holding each other accountable to their dreams, and watching everyone achieve their dreams. In the process we learned a lot about each other and 'what makes us tick.' Dan Cozzi, our Excellence Manager, oversees the Dream Manager program internally for us and also as an external service for our clients. Contact him to learn more. Outside of the Dream Manager, other ideas to help your employees overcome fear are to have frequent meetings with them, identifying their needs, and their concerns, and putting goals and plans of action into place (and signed copies into their personnel files) to follow up on during future meetings with them. Simply asking your employees what they need shows and tells them that you care about them. 
1 Comment

Joel’s Healthcare Highlights for February 2014

2/1/2014

2 Comments

 
  • Less than 60 days left for open enrollment. You will not be able to buy health insurance between April 1 and November 1 unless you experience a qualifying life event.
  • The “customer” experience at healthcare.gov is working most days now; however, due to back-end problems, having a broker as your representative will still save you a ton of headaches.
  • Medical underwriting for major medical health plans is dead.
  • It is now illegal for business owners to give pre-tax dollars to help employees pay for individual insurance premiums. If you are using a defined benefit model, you are at risk of government and tax penalties.
  • Supplemental insurance products (accident, critical illness, hospital indemnity) are becoming a big part of both small business and individual healthcare strategies. For an idea of how these plans can lower your risk and save you money, click here. 
  • With everything that has changed in healthcare recently, it is more important than ever to speak with a knowledgeable, qualified health insurance broker who can explain and discuss ALL your options. As always, I am here to help. Call any time or email here. 
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